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Computer Guys Privacy Policy
Last Updated: Sep 22, 2023

1. Introduction
  • Computer Guys is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our IT support services, website, or interact with us in any way.

2. Information We Collect

  • We may collect the following types of information:
    2.1. Personal Information
    – Name
    – Contact Information (email address, phone number, address)
    – Company or Organization Information
    2.2. Technical Information
    – IP address
    – Device Information (e.g., computer, mobile device)
    – Browser Information (e.g., type, version)
    – Log Data (e.g., pages visited, time spent on our website)

2.3. Support Information
– Information related to your IT support requests and interactions with our support team

3. How We Use Your Information
  • We use the collected information for the following purposes:
    – To provide IT support services and respond to your inquiries.
    – To improve and personalize our services.
    – To analyze and monitor website usage.
    – To send important updates and communications.
    – To comply with legal obligations.
4. Information Sharing
  • We may share your information with:
    – Our team members and authorized personnel for support purposes.
    – Third-party service providers who assist us in delivering our services.
    – Legal authorities when required by law.
5. Security
  • We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet can be guaranteed as completely secure.
6. We Never Sales our Customer Information
  • At Computer Guys we take your privacy seriously. We want to reassure you that we never sell, rent, or share your customer information with third parties for marketing or other purposes. Your trust in us is paramount, and we are dedicated to safeguarding your data and maintaining the confidentiality of your information. We use your data solely for the purposes outlined in this Privacy Policy and in accordance with applicable laws and regulations.
    If you have any concerns or questions about how we handle your information, please do not hesitate to contact us using the information provided in Section 10 (“Contact Us”) of this Privacy Policy.
7. Cookies and Tracking Technologies
  • We may use cookies and similar tracking technologies. You can manage your preferences through your browser settings.
8. Links to Third-Party Sites
  • Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.
9.  Changes to this Privacy Policy
  • We may update this Privacy Policy from time to time. Please review the “Last Updated” date at the beginning of this policy.
10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
Computer Guys
2965 Fulton Ave
Sacramento, Ca 95821

11. Consent

By using our IT support services or website, you consent to the terms of this Privacy Policy.

We Make Connections
You Can Trust

Computer Guys offers a wide range of computer repair services, including virus removal, data recovery, and hardware repair.

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